Frequently Asked Questions2019-08-06T03:46:46+00:00

Frequently Asked Questions

You have questions, we have answers!  If you can’t find an answer to your question, let us know – find out how to contact us here.

Is there a direct link between the new HTML teacher interface and the old Flash one?2019-04-10T01:54:29+00:00

Yes, there is a seamless transition between both interfaces.

How long will I have access to both teacher interfaces?2019-04-10T01:58:38+00:00

With internet browsers ceasing to support Flash, we need to say goodbye to the old interface soon. We’ll be giving you plenty of notice while you transition to new Mathletics.

Where can I find additional resources like eBooks, videos, interactives and rich learning tasks?2019-04-10T01:59:36+00:00

Right within the Library module of new Mathletics.

Where can I find Demonstrations?2019-04-10T02:01:44+00:00

In HTML Mathletics, Teachers can demonstrate using the Student Console by accessing Student View.

Where can I find Rainforest Maths?2019-04-10T02:10:34+00:00

Rainforest Maths is available in new Mathletics by accessing Student View > Play.

Where do I find assessments?2019-04-10T02:11:25+00:00

Assessments are located within Tests > Courses and Tests module of your Teacher Console.

How do I print certificates?2019-04-10T02:12:06+00:00

In the Teacher Console, the Reports module gives access to download and print student certificates.

How many groups can be created?2019-04-10T02:13:02+00:00

You can create up to 12 groups.

Can I create a new course?2019-04-10T02:13:50+00:00

Absolutely! In Courses and Tests you can custom create a course. Use any course as a template to modify and save as your own authored course.

Can I re-arrange the order of topics and activities to match my class or school curriculum?2019-04-10T02:15:11+00:00

Yes, you can easily re-order topics and rename both topic and course headings within view/copy courses in the Courses and Tests module.

Is there a limit to the number of topics and activities that can be added to a course?2019-04-10T02:16:14+00:00

There is no limit, you have the freedom to create your courses to suit the needs of your classroom.

Is there a limit to the number of activities that can be assigned?2019-04-10T02:16:55+00:00

In the Assign module, there is no limit to how many activities you can assign to students. You have the ability to schedule and assign activities according to the needs of your students.

How are UNICEF points earned in Mathletics?2019-05-16T01:04:41+00:00

UNICEF points are earned by students for each question answered correctly — in the Live Mathletics gaming area as well as within curriculum-based activities. UNICEF points are converted into cash by the Mathletics team and used to fund our school building and support projects. For more information about how your school work is building schools — check out

How are curriculum points earned in Mathletics?2019-04-10T02:19:57+00:00

For each correct answer within the Mathletics Curriculum you will be awarded 10 points — this doubles to 20 points per correct answer in each Are you Ready? or Topic Test. You can earn a maximum of 300 points per activity, per week (600 points for a Topic Test). This encourages students to work across a variety of activities to gain maximum points. Top point earners appear in the Mathletics Hall of Fame.

How do I gain a Mathletics certificate?2019-04-10T02:21:03+00:00

A certificate is awarded to a student once they have earned 1000 points in a single week. Only one certificate is awarded each week, to help encourage sustained study by the student. Points are awarded across Mathletics in a number of ways:

  • 1 point per correct answer in Live Mathletics
  • 2 points per correct answer within the student’s bonus level of Live Mathletics
  • 10 points per correct answer within individual Mathletics curriculum activities*
  • 20 points per correct answer within a curriculum Are You Ready? or Topic Test*

*Within the Mathletics curriculum a maximum of 300 points can be earned per week from a single activity (600 points for Are You Ready? or Topic Tests). This is designed to encourage students to attempt a wide range of activities.

How does the offline mode work on the Mathletics app?2019-04-10T02:21:18+00:00

Access to the internet is no longer a requirement with the Mathletics app! Whether you are out and about, or simply in a classroom with limited wifi bandwidth, the Mathletics app can be used offline. All of your points and results data will sync automatically when you’re next online. All areas of the app are available to use offline, with the exception of the Live Mathletics gaming zone.

How are points earned in Live Mathletics?2019-04-10T02:23:16+00:00

In Live Mathletics, one point is awarded for every correct answer given — so in a game with 55 correct answers, that’s 55 points closer to your weekly certificate! Extra points are available for choosing a game at your Bonus Level (indicated by a gold star next to the level number) — here you will get TWO points for each correct answer.

How are students matched in Live Mathletics?2019-04-10T02:23:19+00:00

In the World Challenge, students are matched on their ability and skill level, not age or location, to ensure everyone gets a fair game, every time. Live Mathletics uses lots of data from each student (relating to their average score, speed and accuracy etc) to match students together.

How are credits earned in Live Mathletics?2019-04-10T02:24:07+00:00

Credits (to spend in the Mathletics avatar virtual shop) are earned in Live Mathletics. 5 credits are awarded each time you win a game of Live Mathletics, and 10 credits each time you beat your previous High Score in any level.

Which level should I choose in Live Mathletics?2019-04-10T02:24:20+00:00

Live Mathletics has ten levels of games. We recommend you choose a level that will challenge you. Once you reach Human Calculator ranking at one level, try challenging yourself at the next level up. Your individual Bonus Level (shown with a gold star) indicates a good level to challenge. As an additional incentive, you double your points when playing at your Bonus Level.

What is the “Who’s Online” panel in Live Mathletics?2019-04-10T02:24:49+00:00

The “Who’s Online” panel is displayed on the left of the screen in the Live Mathletics area. This displays a live feed of all other students who are currently online and active in Live Mathletics, within the same class as the student. Students appear in the order of their individual high scores. From the panel, students can select up to three classmates and challenge them directly to a game. Offline students can also be challenged in Shadow Mode, where Mathletics will take over as the offline player — playing to that student’s current high score.

What is Shadow Mode?2019-04-10T02:25:03+00:00

Shadow Mode allows students within Live Mathletics to challenge other students in their class who are offline. On the main Live Mathletics dashboard, a panel on the left of the screen will display all the other students in the same class — ordered by each student’s current high score. Students are shown as either being online or currently within a Live Mathletics game. Students can challenge another online classmate to a Live Mathletics battle by clicking their name. That student will be notified of the challenge within their own panel. If a student is not currently within the Live Mathletics area (or offline completely), they will be identified with a shadow icon. These students can also be challenged to a game, during which Shadow Mode will take over and play as the offline student — answering questions at the same rate as their current high score. For example, if an offline student is challenged to a Level 1 game and their current high score at that level is 50, Shadow Mode will answer 50 questions correctly during that game.

Can you explain the five ability levels in Live Mathletics?2019-04-10T02:25:36+00:00

Certainly. For each of the 10 gaming levels of Live Mathletics, students are assigned one of five ability rankings — ranging from a Raging Rookie all the way up to a Human Calculator. These are dependent on the scores and accuracy percentages of the student. They are used when pairing students together in random-match games — only students of the same ability level will be matched together, to ensure fair games for all!

How is my ability ranking decided in Live Mathletics?2019-04-10T02:25:48+00:00

Your ability ranking – from Raging Rookie to Human Calculator – depends on your top score and accuracy level. The Live Mathletics computer uses your average scores from your last three games to decide your ranking. Improve your scores and watch your ranking increase, but be careful … your ranking can also go down!

How is my Bonus Level decided in Live Mathletics?2019-04-10T02:26:26+00:00

Every student has a Bonus Level available to choose (where DOUBLE POINTS are available!) This is shown by a gold star next to the level number and is a level slightly beyond where you are currently scoring highest (so you might find that your Bonus Level is different to your friend’s level.) It is designed to be a challenge for you to complete. Take your bonus level challenge today!

What age student is Live Mathletics appropriate for?2019-04-10T02:26:39+00:00

All ages. The 10 individual gaming levels include content from simple addition questions to complex algebra and statistics for Secondary/High School students. Students are matched together based on their personal speed and accuracy scores (regardless of age), so fair and competitive games are assured at all times.

I’m worried about internet safety, is Live Mathletics secure?2019-04-10T02:27:07+00:00

Absolutely. The Live Gaming area within Mathletics (like all parts of the Mathletics resource) are completely safe and secure. While students are matched with others from elsewhere in the world, there is no direct communication and all student details are anonymous. Students are not able to contact other students outside of their class directly.

What do the Playtime hours in Xanadu represent?2019-04-10T02:28:31+00:00

The total hours online can be considered Space Hours. These hours do not represent actual hours of playtime. Multiverse continues to award XP points from trading places when students are not playing.

What happens in Multiverse when a student starts a new school year?2019-04-10T02:28:47+00:00

If the student is in a different year group, Multiverse will change.

What are the levels of difficulty?2019-04-10T02:29:12+00:00

There are three difficulty levels for each grade.

What happens when a student leaves one MX school and joins another?2019-04-10T02:29:49+00:00

Provided the school transfers the student login code, their Multiverse data will transfer with them. The game will determine what difficulty level to apply based on the student year group.

If a student receives a new username and password, will they start a New Game?2019-04-10T02:30:11+00:00

Yes. This means they will experience the story again.

What is a Mathletics Lead Educator?2019-04-10T03:04:37+00:00

Lead Educators are Mathletics experts who support, drive and share innovation and best practice in their classrooms and across the school. Lead Educators integrate Mathletics to target their school’s numeracy goals.

What is Mathletics Certification?2019-04-10T03:04:42+00:00

Certification acknowledges Mathletics teachers who are leading quality teaching and learning with technology in their classroom. By achieving targeted indicators, teachers attain targeted outcomes across three levels: student engagement, teaching and assessment. For more information visit

What happens after I achieve Lead Educator status?2019-04-10T03:05:34+00:00

Join with two other Lead Educators at your school to be certified as a Lead School.

Does Mathletics Certification count towards my professional development?2019-04-10T03:05:47+00:00

In some cases, yes! You will receive a certificate upon completion of each level. Mathletics Certification may count towards your teacher identified PD hours, please check with your teacher registration body.

Do I have to complete all indicators?2019-04-10T03:06:40+00:00

Yes, all indicators must be achieved to have your Certification level validated.

Do I need to achieve Level 1 certification before gaining Level 2 or Lead Educator status?2019-04-10T03:06:42+00:00

Yes. Level 2 must be commenced after achieving Level 1 certification. You may complete Lead Educator Certification independent of Certification Levels 1 or 2.

How long does it take to reach each certification level?2019-04-10T03:07:38+00:00

This can vary depending on each individual teacher (and the volume/frequency of Mathletics use) but typically takes between one and three months.

Does my certification last forever?2019-04-10T03:07:55+00:00

Certification reflects the integration of Mathletics in your teaching and remains current for two years.

What is the cost of Mathletics certification?2019-04-10T03:09:00+00:00

There is no cost to participate in the Mathletics Certification Pathway — and so much to gain!

I was a certified teacher at my last school, but I have now moved2019-04-10T03:09:29+00:00

Good news — your certification travels with you (provided it was gained in the last two years). Utilise your established skills to share your knowledge within your new school. You might even consider undertaking the next level of certification!

Do you have to complete all certification levels?2019-04-10T03:09:45+00:00

No, although there is a well-supported pathway through all available levels.

Welcome to the Mathletics Home Console2019-05-17T02:55:58+00:00

Included with your home subscription was a second login, for you as the parent, giving you access to the Family Console – your launchpad to the tools, reports and resources available to you.

From within the Family Console, you can opt in to receive free weekly emails on your child’s progress, monitor their activity, assign them tasks to complete and access the library of Mathletics workbooks. Sign in here.

Using the Family Console with your Mathletics subscription2019-05-17T02:58:04+00:00

Download your free guide to getting the most out of your Mathletics subscription within the Family Console.

Using the Family Console with your Spellodrome subscription2019-05-17T03:01:48+00:00

Download your free guide to getting the most out of your Spellodrome subscription within the Family Console.

Exploring the student interface for younger learners at home.2019-05-17T03:07:21+00:00

If your child is in the Year 1 to Year 7 age range, get a student’s-eye view of the interface they will be using to access all of their Mathletics content.

See how they access their curriculum activities and supporting animated tutorials in the Learn area. Explore how they can access exciting maths games such as Live Mathletics in the Play area. See also how points are earned and how they contribute towards certificates.


Explore the student interface for older learners at home.2019-05-17T03:06:12+00:00

If your child is in the Year 8+ age bracket, get a student’s-eye view of the interface they will be using to access all of their Mathletics content.

See how they access their curriculum content, alongside the video, print and interactive support materials in theLearn area. Explore how they can visually track their improvement and achievements within My Progress and access Live Mathletics in the Play area.