{"id":5226,"date":"2021-01-06T23:00:18","date_gmt":"2021-01-06T23:00:18","guid":{"rendered":"https:\/\/www.mathletics.com\/ca\/?post_type=avada_faq&#038;p=5226"},"modified":"2024-04-04T00:12:25","modified_gmt":"2024-04-04T00:12:25","slug":"what-do-i-do-if-im-having-trouble-running-the-program-on-my-computer","status":"publish","type":"avada_faq","link":"https:\/\/www.mathletics.com\/ca\/blog\/faq-items\/what-do-i-do-if-im-having-trouble-running-the-program-on-my-computer\/","title":{"rendered":"What do I do if I&#8217;m having trouble running the program on my computer?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1497.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p>If you are having technical difficulties, our technical team may need to know your computer\u2019s settings in order to best help you.\u00a0<a href=\"https:\/\/supportdetails.com\/\">Click this link<\/a>\u00a0to access an automated website that will check your system\u2019s settings and display them on screen. (Don\u2019t worry, it won\u2019t access anything on your computer or make any changes, it will simply display your settings).<\/p>\n<p>Once you have your system settings on screen, click the \u201cExport PDF\u201d link and send as an attachment to\u00a0<a href=\"http:\/\/techsupport@3plearning.com\/\">techsupport@3plearning.com.<\/a><\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 5%;margin-top : 0px;padding-right : 5%;padding-bottom : 5%;margin-bottom : 0px;padding-left : 5%;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":40,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"faq_category":[13],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>What do I do if I&#039;m having trouble running the program on my computer? 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